What is the Ikon Pass?
The Ikon Pass is the new standard in destination passes, bringing together 12 Alterra Mountain Company resorts and 14 premier destination partners. Learn more about the Ikon Pass.

What is the Winter Park Season Pass?
The Winter Park Season Pass grants unlimited access to ski and ride at Winter Park Resort this season.

What is the difference between the Ikon Pass and the Winter Park Season Pass?
The Ikon Pass provides access to a total of 26 different destinations across the United States and Canada, while the Winter Park Season Pass provides access solely to Winter Park Resort, CO.

How Do I Register or log Into My account?
Click here to register or log into your account.

What can I do from my account online?
From inside your account, you have the ability to purchase passes and products, update your information, link family members, electronically sign your release of liability, upload your pass photo and more.

What is the Privacy Policy?
Click here to view the privacy policy.

What is Pass Protection?
Pass Protection covers unforeseen circumstances that may cause a pass holder to cancel a Pass. Details on coverage can be found here.Pass Protection is available at the time of purchase.

is there a Payment Plan?
No payment plans are available for the 2018/19 Winter Park season passes.

How Will I Receive My Pass?

Your pass will be mailed to you in the Fall, prior to the start of the 2018-2019 season, assuming you have signed the release of liability and uploaded your photo that meets the requirements. For more information onpass fulfilment questions please visit ikonpass.com.

What is Winter Park Resort Charge?
Resort Charge allows you to sync any credit or debit card you have on file with us to your season pass to make purchases at any Winter Park Resort owned and operated location.

What is the Refund Policy?
Passes are non-refundable, non-transferable and not for re-sale, but you may purchase pass protection at the time of purchase that will cover unforeseen circumstances that may cause a pass holder to cancel a pass.

Are there blackout dates on season passes?
No. The Winter Park Resort Season Pass has no blackout dates. Guests with this product can ski or ride any day that Winter Park Resort is open to the public.

Are any territories restricted from my season pass?
No. You have access to the entire mountain and all of Winter Park Resort's seven territories with the Winter Park Season Pass. To ride the Crique Sled, an additional $20 pass must be purchased, however season pass holders can access the Cirque on foot, without using the sled for no additional charge if they choose.

What benefits come with my season pass?
There are no benefits included on the 2018/19 Winter Park Season Pass.

Do I get Friends and Family Passes with my Season Pass?
No. The 2018/19 Winter Park Season Pass does not include Friends and Family Passes.

What is the Cirque Sled Pass?
An additional pass may be purchased for $20 to use the Cirque Sled for the season, so long as the Cirque is open and the sled is running. The Cirque Sled gives guests a ride from the top of the Panoramic Express out to the expert chutes of the Cirque.


What Happened to The Rocky Mountain Super Pass+?
The RMSP+ will not be offered for the 2018/19 season. We thank you for your loyalty and invite you to enjoy the Ikon Base Pass.

For additional questions please visit ikonpass.com/faq
How Do I Register or log Into My account?
Click here to register or log into your account.


How Will I Receive My Pass?

Trestle and Adventure summer season passes may be picked up in person at Trestle Bike Park Shop beginning Opening Day June 16, 2018, or prior at the Season Pass Office in the Balcony House at Winter Park Resort base 8am – 4pm, Monday through Friday.

Trestle and Adventure summer season passes purchased 2 weeks prior to Opening Day will be mailed to the address on file - if a photo is uploaded and a liability waiver is signed. During online purchase a Release of Liability Waiver is signed. Phone purchasers must log into their account to complete a Release of Liability Waiver. Parents/guardians must log into their own account to access a minor child's profile and waiver. If you need help adding or associating a child to your account, please contact us at 800-977-7669. All purchases of season passes by first-time guests require a photo to print a pass. Log into your online account to upload a head and shoulders shot, or have your photo taken and pass printed at Trestle Bike Park Shop on your first visit.

Discounted Trestle and Adventure summer season passes may be purchased by eligible guests as an “Add-On” to a 17-18 Rocky Mountain Super Pass + or Winter Park winter season pass. If Winter 18-19 will be your first Winter Park season pass visit Trestle Bike Park Shop or Season Pass Office in-person to purchase a discounted “Add-On” summer season pass. If you have additional questions call 800-977-7669.


What is the Refund Policy?
All season passes are non-refundable, non-transferable and not for re-sale.
At Winter Park Resort and Steamboat, all daily lift tickets, season passes and frequency products will be available on cards, which are embedded with an RFID chip to enable hands-free access to lifts. When a guest passes through the RFID gate, the gate will open automatically after registering the pass or card. As in previous seasons, lift operators will be on hand to assist with the access gates and ensure a smooth and efficient guest experience.

One reusable, RFID-equipped card that becomes your pass, pack or lift ticket. You can reload online (no waiting in line), go through the lift hands-free and link to your credit card, so you can make on-mountain purchases at any resort-owned business. You can change pass products every year and keep your same card, and, best of all, you'll always get the lowest ticket price, guaranteed.
Adult and Child


What time do lessons start?
Full Day lessons meet at 9:45am and run from 10:00am to 3:30pm.
*Multi-Week Programs meet at 8:45 am.

WHERE DO I REGISTER FOR LESSONS?
Full Day lessons are available for booking online and/or over the phone up until the night before. Book more than 7 days in advance to receive a discount.The following pre-book discount blackout dates apply: Dec. 21, 2018 – Jan. 6, 2019; Jan. 19-21, 2019; Feb. 16-18, 2019.Lessons are also sold day-of, if space is available.

Arriving the day before? Pick up your rentals, lift tickets, and lesson vouchers in West Portal Station from 3-8 pm. We highly recommend day-prior pickup.

Arriving the morning of your lesson? Adults and children may pick up their rentals, lesson vouchers and lift tickets the morning of the lesson at West Portal Station.
For day-of pickup, please arrive one hour prior to lesson start time.

WHAT CLOTHING SHOULD I BRING?
Weather can change quickly on the mountain, so layers are best. It is a good idea to have waterproof pants, coat and gloves, along with sunglasses or goggles and 1 pair of tall socks (ski or snowboard socks recommended). Also, remember to apply sunscreen. Remember – the weather at the top of the mountain will be colder than the weather at the bottom. Many of these items are available for rental or purchase at the Winter Park Resort Rentals Village location.Many of these items are available for rental or purchase at West Portal Rentals, or West Portal outfitters.

Need Special accommodations?
In consideration of various student needs, learning styles, and lesson adaptations, if you feel your student would be better suited for a more supported experience, please contact www.nscd.org, located at the base of Winter Park Resort. The NSCD is an adaptive sports/TR program offering a ski/snowboard school and support to individuals with diagnosis.

Carefree Cancellation
Purchases of Winter Park Resort products, services and activities during winter season, including ski and snowboard equipment rentals, ski and snowboard lessons, tubing, snowshoe tours, childcare, events and lift tickets are payable in full 21 days prior to arrival and become non-refundable 7 days prior to arrival. Within 7 days of arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged.Guests who are not able to use purchased product in the current season may request a resort credit that may be used within a year.


KIDS LESSONS

Can I drop-off my child earlier than 9:45am and pick-up later than 3:30pm?
Yes. Early drop-off is available from 8:00 am and late pick-up is available until 4:00 pm. The cost of each session is $15, and includes activities and a snack. Early drop-off / late pick-up may be purchased the same day of your lesson at the Children’s Center lobby.Drop-off and pick-up is located in the Green Room (third floor of the Children’s Center).

Where do lessons meet?
Age Location
3+4 Skiers
Green Room in Kids Center (3rd floor)
4-6 Skiers and Snowboarders Sorenson Park
7-14 Skiers and Snowboarders Sorensen Park
For a more detailed map, click here

What is served at lunch?
We serve a variety of kid friendly lunch options. A gluten free option is available for children with allergies. The menu may change from day to day. You may pack your own child's lunch if you wish.

What If my child has a specific medical condition?
Instructors can carry any medication/epi-pens in a specially marked pack with a form filled out by parents with specifics about the medication. Instructors cannot administer any medication but will call Ski Patrol if the Child cannot administer it.

CAN MY CHILD SKI WITH FRIENDS?

Your child may be able to ski with friends or family when desired. Please inform the staff when you check in that you would like to your children to ski together. We ask that when two children are not of the same ability or age group that the two children are placed in the lower ability level or younger age group.

CAN MY CHILD TAKE AN ADULT LESSON?
Adult Lessons are for guests 14 years and older.


How do I look up my child’s Flaik/ GPS information?

Every child in Ski + Ride School will be equipped with a GPS unit. At the end of the day instructors will hand out a Flaik code to parents and kids who can then go online to flaik.com to track vertical feet and map runs. Type in your child’s code, the date, and hit the “Relive your day” button.


ADULT LESSONS


Where do Adult Lessons meet?
Adult Full Day Lessons meet at the blue and yellow flags, located at the base of the Arrow Chairlift at the Winter Park Base.

Is lunch provided during Adult Lessons?
Lunch is not included in adult lessons.
Snacks and Lunch
We are a PEANUT FREE zone. All snacks brought from home must also meet this policy. Parents must provide all baby food and prepared bottles for the day. We have an area designated for breastfeeding if needed. We provide two snacks and lunch to kids able to eat table food. Snack options may include string cheese, goldfish, teddy grahams, apple sauce and pretzels. Lunch options may include macaroni & cheese, hamburgers, hot dogs, sandwiches, chicken fingers, fruit and salad.

Allergies
Please inform childcare staff about food allergies. We provide a temporary tattoo for your child’s hand to indicate an allergy.

Sick Policy
Please keep the health and safety of everyone in mind before enrolling your child in our programs. Children showing signs of illness (Fever, diarrhea, cough, etc.) will not be allowed to participate in our program for at least 24 hours after they are free of all symptoms. Your child must be fever-free for a full 24 hours before participating in our Childcare programs.

Medications
We require parents or guardians to administer all medications needed throughout the day.

Daily Schedule
  • 8:00am - Check-in, Free Play
  • 9:00am - Morning Snack
  • 9:30am - Active Play (Music, Dance, Yoga, Games, Creative Movement)
  • 10:30am - Outside Activity (weather depending) or Dramatic Play (Puppet shows, role play, sensory table)
  • 11:30am - Lunch
  • 12:30pm - Naptime; Quiet reading or movie for older children
  • 2:15pm - Afternoon Snack
  • 2:30pm - Arts and Crafts Activity (Play dough, coloring, crafts)
  • 3:15pm - Free Play, Check-out
  • 4:00pm - Center Closes

Hours of Operation
We are open during the winter season 7 days a week from 8am – 4pm.Reservations will be held until 10am and pick up is no later than 4pm. A late fee will be applied at the rate of $10 for each 15 minute period after closing.

Can I check on my child?
Yes! We encourage you to call us at 970.726.1631 to check on your child if you have concerns. We discourage picking up your child for lunch and dropping them back off or checking on them in person throughout the day because this can cause additional separation difficulties not only for your child, but for other children as well. We will also give you a call if there are any concerns.

Do you divide by ages?
Yes, we have a separate gated area for infants and another for toddlers and pre-k. We also provide a crib room separate from the main play area.

What activities do kids do?
We offer a number of age appropriate activities. These may include arts and crafts, creative movement, free play, music, dance, yoga, games, puppet shows, sensory table, play dough and coloring. We also head outside when the weather is appropriate! We take groups for snowmobile rides, play on our patios and head to the playground. Movies are played during quiet time. We watch age appropriate movies; the movie of the day is posted in the childcare. Please let us know if you have concerns.

An Add-on Private lesson offers a wonderful opportunity for young skiers who are not quite ready for a full day lesson or simply too young to participate in our group lessons. If your child can walk, they can experience the joy of skiing with the Add-on Private lesson! Your child does not need to be potty trained for this lesson. Please call the Childcare to check for availability.

CAREFREE CANCELLATION
Purchases of Winter Park Resort products, services and activities during winter season, including ski and snowboard equipment rentals, ski and snowboard lessons, tubing, snowshoe tours, childcare, events and lift tickets are payable in full 21 days prior to arrival and become non-refundable 7 days prior to arrival. Within 7 days of arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged.Guests who are not able to use purchased product in the current season may request a resort credit that may be used within a year.


Can I pick up my rentals the day before?
Yes. We highly encourage you to pick up your rentals the night before, especially if you or anyone in your party is taking a lesson, or if you want to avoid the morning rush. You can do this anytime between 3pm-8pm at either our Village or West Portal location for all packages except demos. If you or anyone in your party is taking a group or kids lesson please visit West Portal rentals underneath the Moffat Market cafeteria. Demos can be picked up at the Mountain Adventure Center (Demo Skis), Showcase Snowboards, or the Burton Store (Demo Snowboards) between 3pm-6pm the night before.

Can I store my rental equipment overnight at the base of the mountain?
Yes. When you rent equipment at any resort operated location, you can store your skis for free at either Winter Park Resort Rental locations – Village or West Portal. The complementary storage is good for skis/Boards and poles, boots and helmets are not included.

Pay lockers for boots and other items are available in both the West Portal and Village rental shops, among other locations.

Can I trade my ski package for a snowboard package (or vice versa) if I want to switch?

Yes. If you are renting a sport or performance package and decide to switch between the ski and snowboarding we can accommodate this request one time. It does require that you go back through the fitting process, so we recommend that you make the switch mid-day when the shops are less busy.

If you rent a demo package, we encourage you to switch out and try multiple pairs of skis or snowboards. The Mountain Adventure Center, Showcase Snowboards, The Jane Shop and the burton store are staffed with highly qualified teams ready to get you into a variety equipment.


Can I reserve a specific type of ski or snowboard with the demo package?
We cannot guarantee specific equipment requests at the time of booking. We will do our best to accommodate special requests if you would like to call the shop after you book your reservation, but before you arrive.

Do you offer ski clothing and accessories?
We offer both adult and junior rental clothing, helmets and goggles. These items are offered on a walk up only basis. Helmets are included in all rental packages, free of charge.

Do you rent ice skates?
Yes. We rent ice skates out of the Winter Park Resort Rentals-Village location. While it is located steps away from the skating pond, we ask that you wear your shoes between the shop and the gazebo at the pond. Walking across the concrete plaza damages the skates. Skating pond hours are dependent on weather.

What is the benefit of pre-booking rental equipment?
Pre-booking equipment guarantees that the equipment will be available for you and gains you 20% off the walk up rate. *Excludes blackout dates

How to choose your skis or snowboards?
  • Demo Skis/Snowboards: intermediate to advanced skiers/riders that want to have a wide variety of choices and the ability to trade out throughout the day
  • High Performance Skis/Snowboards: intermediate to advanced skiers/riders that do not need to change out their equipment
  • Performance Skis/Snowboards: intermediate skiers/riders
  • Sport Skis/Snowboards: beginner skiers/riders
  • Junior Skis/Snowboards: 12 year-old skiers/riders and younger

To prevent stolen equipment
Never leave your equipment unattended or unlocked. Lost, stolen or incomplete rental equipment will be charged to the lessee at the full retail price. Valet storage is available day and night to secure your equipment.

CAREFREE CANCELLATION
Purchases of Winter Park Resort products, services and activities during winter season, including ski and snowboard equipment rentals, ski and snowboard lessons, tubing, snowshoe tours, childcare, events and lift tickets are payable in full 21 days prior to arrival and become non-refundable 7 days prior to arrival. Within 7 days of arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged.Guests who are not able to use purchased product in the current season may request a resort credit that may be used within a year.
Requests for modifications to dates and/or packages can be requested through the rental shops.


Equipment return
If you do not return your rental equipment according to the date indicated on your leasing contract, the value of the equipment will be charged on your credit card as follows:
  • Demo and High Performance: Current Retail Value
  • Performance skis/SNB: from $300/$225
  • Sport Skis/SNB: $250/$200
  • Kids skis/SNB: $185/$155
  • Ski Boots/SNB Boots: $175/$135
  • Jr. Ski Boots/Jr. SNB Boots: $100/$135
  • Helmet: $50
  • Poles: $30
  • Clothes set: $150 per piece
  • Goggles: $25